Yvonne Yam

Yvonne is an award-winning change facilitator and change agent developer with experience in training, coaching, and facilitating meaningful dialogue between leaders and their teams.

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Yvonne Yam

IAF Certified© Professional Facilitator/Master | Senior Associate

Yvonne is highly facilitative, passionate, and engaging. She coaches managers and executives on strategic alignment, cross-team collaboration, and team building.

As a highly-skilled professional coach, she is committed to enabling leaders to move effectively in new directions.

Yvonne's expertise lies in cross-background collaboration and APAC high-potential leadership coaching to excel in the MNC environment. She enjoys training change agents to lead transformational organization change.

Born in Shanghai, raised in Hong Kong, and educated in the United States and Japan, Yvonne supports ex-pats in Asia to immerse in local culture and lead local teams.

In her recent role as an in-house APAC Change Manager, focusing on SAP implementations, Yvonne coached and trained 60+ leaders and 100+ change agents/trainers in ANZ, Southeast Asia, Greater China and Japan to transform the APAC business from “local” to “global”, earning her multiple awards.

Yvonne believes in sustainable change in her coaching and consulting approach. She enjoys empowering leaders and teams to get underneath challenging issues to understand the long-standing patterns that stop them from achieving what they aim for.

Education & Credentials

  • Virtual Classroom Facilitation Mastery Series Certificate
  • Certified Professional Facilitator | Master, International Association of Facilitators
  • Volunteer Mentor, The Women’s Foundation’s Mentoring Programme for Women Leaders
  • Winner of the Hong Kong Management Association’s “Trainer of the Year Award” and “Bronze Award – Skill Category” in 2014

When Yvonne is not facilitating, training or coaching, she enjoys travelling, spending time with family and friends, and trying new cuisines!

  • In my 12 years of professional training in the Insurance industry, I had never come across anybody like Yvonne, who could effectively capture and retain the attention of top sales leaders in multiple workshops. I was impressed by the way she created buy-in throughout the process from research interviews and critical stakeholder interaction to workshop delivery. She gained the trust of the audience and inspired them to take new action.
    Director, Distribution L & D, Global Insurance Company

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